A Knowledge Management System (KMS) goes beyond organizing information, offering collaboration tools, version control, efficient search and retrieval, knowledge mapping, analytics, integration with other systems, and robust security measures. It enhances comprehension, teamwork, and process alignment, contributing to improved decision-making and overall organizational efficiency.
Why do you need a new system because of the weaknesses in the existing system?
- Weak Implementation.
- Poor Onboarding.
- Lack of Executive Buy-In.
- No Cultural Buy-In.
- No Owner.
- Stale Content.
- No key performance indicators and Measurement.
Who Need?
- Insurance industry.
- Banking industry.
- Finance industry.
- Education industry.
- Electricity industry.
- Water industry.
- Health care industry.
- Transport industry.
- Communications industry.
Objectives
- To improve the quality of management decision-making by ensuring that reliable and secure.
- To enable the service provider to be more efficient and improve quality of service.
- Satisfaction and to reduce the cost of service by reducing the need to rediscover knowledge.
- To ensure that staff have a clear and common understanding of the value that their services.
- Gather, analyze, store, share, use and maintain knowledge, information and data.
Key Features
- User-friendliness.
- Search functionality.
- Compatible With Multiple Devices & Browsers.
- Reporting and built-in analytics.
- Branding and Customization.
- Mobile app.
- Collaboration features.
- Integration with third-party tools.
- Feedback system.
Benefits
- Improved organizational agility.
- Better and faster decision making.
- Quicker problem-solving.
- Increased rate of innovation.
- Supported employee growth and development.
- Sharing of specialist expertise.
- Better communication.
- Improved business processes.
Devices of use
- Computers.
- Smartphones.
- Tablets.
Achievements
- Capture Knowledge.
- Improve Knowledge Access.
- Enhance the Knowledge Environment.
- Manage Knowledge as an Asset.
